Shipping
Processing Time:
- Orders are typically processed within 1-5 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has shipped.
Estimated Delivery Times:
- United States: 7-20 business days
- Canada: 10-25 business days
- United Kingdom & Europe: 10-25 business days
- Australia & New Zealand: 10-30 business days
- Rest of the World: 15-40 business days
Please note that shipping times may vary depending on your location, local customs processing, and unforeseen delays.
Tracking Information:
- Once your order ships, you will receive an email with a tracking number.
- Please allow 5-7 business days for tracking updates to appear in the system.
Multiple Shipments:
- If your order contains multiple items, they may arrive in separate packages to ensure faster delivery.
Lost or Delayed Packages:
- If your order has not arrived within the estimated timeframe, please contact us at rotb2124@gmail.com.
- We are not responsible for carrier delays, customs processing times, or incorrect shipping addresses provided at checkout.
Changes & Cancellations:
- Orders cannot be modified or canceled once they have been processed.
- Please ensure your shipping address is correct before completing your purchase.
International Shipping & Customs:
- International orders may be subject to customs fees, duties, or taxes imposed by your country.
- Buyers are responsible for any additional charges related to customs clearance.
For any shipping-related inquiries, please reach out to support@purrfectpetmarket.com